American tech giant, Amazon has said an email sent to employees asking them to remove the video-sharing app TikTok from any mobile device that can access their company email was sent in error.
The firm in an internal memo had asked its employees to delete video app from their cellphones, citing “security risks”.
Employees had to remove the app by Friday to remain able to obtain mobile access to their Amazon email, the note said.
TikTok, owned by Chinese company ByteDance, is an app known for quirky short videos
The app has been under scrutiny as a potential national security threat because of its ties to China.
TikTok said it did not understand Amazon’s concerns.
However, the company spokesperson told the BBC, “This morning’s email to some of our employees was sent in error. There is no change to our policies right now with regard to TikTok.”
TikTok’s popularity exploded due to the coronavirus pandemic, drawing in users looking to escape the boredom of quarantine.
The app has been downloaded more than 2 billion times, according to research firm Sensor Tower, with 623 million coming during the first half of this year.
India is its largest market, followed by Brazil and the US. (TikTok isn’t available in China, where ByteDance distributes a domestic version called Douyin.)
Now, TikTok’s growth is under fire because governments are concerned the Chinese government might have sway over the app.
Citing national security concerns, India banned TikTok last week. The US and Australia are also considering blocking the app.
US government is worried the China could use the video app to spy on its citizens.
In an interview with Fox News aired on Monday, Secretary of State Mike Pompeo said that users who downloaded the app are putting “private information in the hands of the Chinese Communist Party.”
Late on Monday, TikTok also said it would withdraw from stores in Hong Kong, where a new national security law from China was enacted.
The company said it would make it inoperable to users there within a few days. TikTok has also said that managers outside China call the shots on key aspects of its business, including rules about data.