1st August, 2014
The Ikeja Electricity Distribution Company (IKEDC) in partnership with the Nigeria Inter-Bank Settlement Systems Plc (NIBSS), has created an online platform to facilitate secure, convenient and more efficient payment options for IKEDC post-paid customers, for both energy and non-energy related bills.
NIBSS is Nigeria’s Central Switch for Interconnectivity and Interoperability of payment schemes. This new payment process will ensure that post-paid customer accounts are credited promptly, avoiding unplanned service interruptions.
Abiodun Ajifowobaje, MD/CEO, IKEDC, said in a statement that “the platform which came into being on 1 August, 2014, is available via the following options:
IKEDC website (http://webpay.ikedc.com/pay) using credit and debit cards; Internet Banking portals of financial institutions with NIBSS e-BillsPay platform and bank branches across Lagos State.
Ajifowobaje said the initiative represents another milestone for the company as it continues to enhance customer experience within its network.
“This upgrade of our electronic bill payment process has been designed to deliver a more convenient, efficient and seamless experience for customers whilst paying their IKEDC bills. We urge all our esteemed customers to embrace the platform as we continue to work on ensuring enhanced power supply to our customers,” he said.
Explaining that the new payment channels have been developed for IKEDC post-paid customers, Ajifowobaje said the company was involved in ongoing plans aimed at providing more options for pre-paid customers.
He added that customers that encounter any challenges should contact IKEDC contact centre on 0800-2255-45332 or 0700-2255-4532 or send an email to: [email protected].
The IKEDC boss said customers can also visit the company’s website (www.ikedc.com) for more information on steps for payment online and in bank branches in Lagos.